Privacy Policy

Your Privacy Is Important
At National Pond Supply, we are committed to protecting your privacy. We use the information we collect about you to process orders and to ensure that we provide you with the best services to suit your needs.

Our Privacy Policy is Simple
We will never disclose, share, sell or trade any personal or individual information that we collect to third parties other than in the course of completing a transaction that you have requested or in response to an investigation involving legal matters. To protect your information we use Secure Sockets Layer (SSL) on all check out pages. SSL is an advanced encryption technology that safeguards your personal information and guarantees your privacy.

What We Collect and Where Do We Collect It?
All users of our site are free to explore most of the site without providing any personally identifiable information to National Pond Supply. In the following instances you will need to provide personally identifiable information:

• Placing An Order - At that time, users will be asked to provide certain information, such as name, address, e-mail and, where appropriate, credit card information in order to make a purchase. All information collected is encrypted using SSL technology to provide the highest level of security.
• Contacting Us Via Email - We collect your e-mail address when you contact us by e-mail so that we may respond to your e-mail. We may use this address to occasionally send information regarding sales that we think may be of interest to you. If you decide to be removed from this list simply send an email to our Newsletter Department with the word 'remove' in the subject line. You will quickly be removed from our email list.

As with most web sites, we monitor how users travel through our site so that we can develop a better understanding of the areas of greatest interest. This helps us produce a more user friendly site that is better suited to our customer. No personally identifiable information is gathered simply an aggregate of user traffic.

Do We Sell, Trade or Disclose Your Personal Information?
No. National Pond Supply does not disclose, share, sell or trade any personal or individual information that it collects to third parties other than in the course of completing a transaction. For orders that are ‘drop shipped’ for example, we may release your name, address, e-mail address and phone number to one of our suppliers who will be shipping the item directly to you. This information will be kept private by the 'drop shipping' company.

We use Secure Sockets Layer (SSL) on all check out pages. SSL is an advanced encryption technology that safeguards your personal information and guarantees your privacy.

Disclosures Required Under Law
National Pond Supply will disclose personal information or information collected on about your use of the site in response to valid requests by legal authorities or in order to comply with the legal process.